Terms of Service
Last Updated: October 2024
Welcome to Orthrex. By accessing or using our website, products, and services, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our site or purchasing our products.
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1. Overview
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These Terms of Service (referred to as “Terms”) govern your use of the Orthrex website (the “Site”) and the products and services offered through it. By using our Site, you acknowledge that you have read, understood, and agree to abide by these Terms. If you do not agree, please do not use our Site.
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2. Eligibility
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To access and use our Site or make purchases, you must be at least 18 years old or have permission from a parent or guardian. By using our Site, you confirm that you meet this requirement.
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3. Account Registration
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Some features on our Site may require account registration. You agree to:
- Provide accurate, current, and complete information.
- Maintain the security of your account and password.
- Notify us immediately of any unauthorized access to your account.
- Accept full responsibility for all activities that occur under your account.
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4. Product Information and Purchases
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Orthrex strives to ensure accurate descriptions of its products. However, we do not warrant that the information on our Site is error-free, complete, or current. We reserve the right to:
- Correct any errors or omissions.
- Update or modify product information at any time.
- Cancel orders if product information is found to be inaccurate.
Pricing and Payments
All prices listed on our Site are in GBP and are subject to change without notice. Payments are processed securely, and by placing an order, you confirm that you are authorized to use the payment method provided.
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5. Shipping and Delivery
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We aim to dispatch all orders promptly, and estimated delivery times are provided during checkout. However, delivery times are estimates only, and Orthrex is not liable for any delays.
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6. Warranty and Returns
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Warranty
Orthrex products come with a [period]-year warranty covering manufacturing defects. To activate your warranty, please register your product within [30] days of purchase via our Warranty Registration page.
Returns
If you are not satisfied with your purchase, you may return it within [30] days for a full refund or exchange, provided it is in unused condition with original packaging. Shipping costs for returns are the responsibility of the customer unless the item is defective.
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For more information visit Return PolicyÂPage.
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7. User Conduct
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By using our Site, you agree not to:
- Violate any applicable laws or regulations.
- Use the Site for fraudulent or unlawful purposes.
- Distribute viruses or harmful code.
- Engage in any activity that disrupts or interferes with the Site’s performance or security.
- Impersonate another person or entity.
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8. Intellectual Property
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All content on this Site, including text, images, graphics, logos, and designs, is the property of Orthrex and protected by copyright, trademark, and other intellectual property laws. Unauthorized use of our content is strictly prohibited.
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9. Limitation of Liability
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To the maximum extent permitted by law, Orthrex shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Site or products, including but not limited to loss of data, profits, or other intangible losses.
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10. Indemnification
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You agree to indemnify and hold Orthrex and its affiliates harmless from any claims, damages, losses, liabilities, costs, and expenses arising from your use of the Site or violation of these Terms.
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11. Third-Party Links
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Our Site may contain links to third-party websites. Orthrex has no control over these sites and is not responsible for their content, policies, or practices. Accessing third-party websites is at your own risk.
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12. Privacy Policy
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Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.
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13. Changes to the Terms of Service
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Orthrex reserves the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting. Continued use of the Site after changes have been posted signifies your acceptance of the revised Terms.
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14. Contact Us
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If you have any questions regarding these Terms, please contact us at:
Orthrex Customer Support,
support@orthrex.co.uk
+44 (0) 7939 483215
Acceptance of Terms
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By using the Orthrex website, you signify your acceptance of these Terms of Service. If you do not agree with any part of these Terms, please do not use our Site or services.
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This Terms of Service page covers essential policies to protect both Orthrex and its users, ensuring transparency and mutual understanding. Make sure to review and adjust any placeholders, such as jurisdiction details, contact information, and specific warranty details, according to your business requirements.